Manager Cloud Operations


The Manager Cloud Operations will lead the design, build and maintenance of the AWS infrastructure at HDAI.  HDAI has developed an industry-leading methodology for creating sophisticated and highly accurate data models for predicting a range of clinical risks using claims data and a validated supervised learning approach.  These insights are to be used to highlight the most important elements of a patient’s health history to the most important people at the most impactful times.  To accomplish this a complete product suite and architecture is being built including ETL, large-scale databases, real-time integrations with external systems, a publicly facing API, compute engines and several user facing applications.  The production environment will be deployed on an AWS infrastructure to be designed and built by the candidate.



  • Participate in the definition and execution of security standards and compliance
  • Maintain an ongoing awareness of emerging developments and trends in technology that could impact or influence current and future product development
  • Direct and support implementation of software and hardware upgrades
  • Participate in design of Cloud infrastructure including SSO for all systems
  • Create VPN connections to customer sites
  • Security Hardening of cloud infrastructure application/web server against known/unknown vulnerabilities
  • Manages IT resource requirements to ensure appropriate balance between tactical and strategic demands
  • Implements IT continuous improvement programs within enterprise guidelines
  • Provides leadership, individually and through direct reports, in planning and managing infrastructure operations, security, and production support, systems and database administration, network operations and customer service
  • Establish and document corporate HIPAA policies
  • Establish and document corporate Security policies
  • Establish and document additional corporate IT policies (mobile device management, disaster recover, etc.)
  • Designing and set up automated backup and restoration of application/web servers/databases/data lakes to object storage like S3



  • BS or MS in IT-related discipline desired
  • 10+ years’ overall experience with IT & cloud services
  • 3+ years’ experience with AWS
  • Utilized AWS extensively as a cloud provider
  • Strong familiarity with network design and support
  • Excelled in cross-functional teams, working collaboratively with Product Managers, QA Engineers, Data Scientists, Mobile Engineers, etc.
  • Will thrive in a fast-paced environment
  • Able to find and deliver simple solutions to complex problems
  • Significant experience with IT support
  • Management experience
  • Excellent oral and written communication skills
  • A willingness to contribute in all aspects of the technical needs of the company
  • Self-driven, enjoy daily problem solving, and welcome the opportunity to shape and execute ambiguous work streams as the situation demands
  • Have performed DBA tasks for SQL Server or similar database technology
  • Healthcare IT experience a major plus
  • Familiarity with HIPAA guidelines, SOC2 compliance, HITRUST certifications



Bachelor’s Degree in Computer Science


HDAI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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