Your Health Records: Where, When, and How You Want Them

By Carola Endicott

The second phase of the digital health revolution started quietly. Not with a bang but with a posting in the Federal Register of two new rules on May 1, 2020 (Federal Register – CMS Interoperability and Federal Register – ONC Cures Act). These new rules give consumers the right to access and control their own health information, complementing the impact HIPAA has had on protecting patient privacy. These rules were needed, but by themselves are not enough. Two additional factors are contributing to their successful adoption: Medicare’s Blue Button data service for consumers and the wide array of healthcare organizations supporting these rules through the Carin Alliance. The Carin Alliance is focused on providing digital health information to consumers where, when, and how they want to achieve their goals. As individuals demand access to their personal digital medical records, they will need new tools and know-how to translate those medical records into meaningful information they can use for shared decision making. That is where HDAI comes in.

HDAI empowers consumers with the new Health Picture web application

HDAI has always had a simple philosophy. We believe that patients have an inherent right to access their own data with minimal hassle and to use this information for shared decision-making with doctors and family caregivers. By creating Health Picture, we are making this philosophy a practical reality for everyone on traditional Medicare and their family caregivers who are struggling to navigate the confusing world of health data. Health Picture is a web application built with stringent security and user-friendly displays, that delivers AI-driven insights directly to consumers.

In Health Picture, seniors have a view of their past, present, and, most interestingly, future health risks. “We are taking AI out of the ivory tower and putting it in the hands of older Americans and their loved ones. Understanding the likelihood of adverse events and chronic conditions gives us all a starting point for conversations with our doctors.” says Nassib Chamoun, CEO and Founder of HDAI. Echoing that sentiment is this Health Picture user: “All of my dad’s doctors were on different systems. It was routine that records were not shared between providers. Now we have a consolidated view for the first time ever. Something as simple as having his medications, listed in one place, in a user-friendly format, how long he’s been taking them, refills. We’ve never had that.”

The CMS and ONC rules allow consumers to designate a third-party app to receive their health information, in established, standardized formats. As part of that app ecosystem, consumers can now find the Health Picture web application online at, on the Blue Button apps list, and on the Carin Alliance-sponsored app site. Health Picture, designed for use by seniors, summarizes and adds to personal health records and includes future risks of developing chronic conditions or being hospitalized. Users control what they see by opting in or out of depending on their preferences. Seniors can also provide trusted caregivers with access to their medical histories.

As CMS Administrator Seema Verma said when CMS announced the new rules being considered: “For far too long, electronic health information has been stuck in silos and inaccessible for healthcare consumers. Our proposals help break down existing barriers to important data exchange needed to empower patients by giving them access to their health data.”

Consumers now have the tools and the opportunity to access and interpret their health records. It will be fascinating to see how this changes the delivery of healthcare.

Your privacy matters

We believe that an individual’s meaningful control over their own data is as valuable as the data itself. That’s why we are committed to protecting privacy at every turn.
We always:
  • Provide transparency about the information we collect and why we collect it
  • Comply with all applicable privacy rules and regulations
  • Delete personal data from our servers if an individual opts out
We never:
  • Sell data to third parties
  • Share data with third parties besides the primary, explicitly authorized institution
  • Collect data besides what is disclosed
  • Keep personal data for individuals who have opted out

We speak legalese only when we have to, but we do our best to keep it human. Provided below are the full versions of our Privacy Policy and Terms of Service. If you have any questions, don’t hesitate to contact us for clarification.

George Pace

VP Business Development, Payer Markets

George has over two decades of consulting, business development and client success experience in health care, working with both providers and payers to address their most pressing challenges. The bulk of his healthcare career was with The Advisory Board, Optum, Premier and Verisk Health, with a focus on risk mitigation, value-based care and population health management. He is deeply passionate about helping healthcare organizations do their best for their patients and beneficiaries. 

When he’s not working, you will find him playing guitar, riding his bike or spending time with family, friends, and his dog Luna.  

Summer Kramer
VP Clinical Programs

Summer is a clinical pharmacist with over 15 years of experience in the healthcare industry, including hospitals, payors, and start-ups. Summer has focused her career on clinical program development and healthcare analytics with a constant drive to improve patient outcomes.

Residing in the pacific northwest, Summer enjoys hiking, camping, sailing, and traveling. She received her PharmD from the University of New Mexico, College of Pharmacy.  

Laura Clote
VP Provider Operations

Laura has over 14 years of experience in value-based care operations, working closely with and for health care systems and start-ups to drive operational change.  Outside of work, she loves to spend time in the great Oregon outdoors with her Bernese Mountain Dog, Bam Bam.  She received an MPH in Health Care Management from Harvard School of Public Health.

Karan (Kay) Mansukhani
VP Business Development

Kay has a decade of experience in population health analytics.  Starting his career in Maryland’s state-designated HIE – CRISP,  he was entrusted to set up the infrastructure and data elements needed by health system to achieve CMMIs Triple Aim. Kay is a trained epidemiologist who has a passion for preventive medicine, psychology, and anthropology. Kay enjoys spending lazy days with his wife Sonal, and son Avtar on the beach.  Kay also enjoys listening to podcasts, playing the guitar and badminton. He received his joint MPH MBA from Johns Hopkins University.

Kevin Sampson
VP Finance

Kevin is a CPA with 25 years of executive and managerial experience in accounting, corporate finance, and operations in a variety of industries including medical device, biotechnology, and pharmaceuticals.

By listening and connecting with people, Kevin understands that accurate timely information is vital for everyone in the healthcare system. He received a BS in Accounting and an MBA in Finance and Entrepreneurial Studies from Babson College.

Paul Manberg
VP Clinical and Regulatory Affairs

Paul is an innovative, pragmatic leader with over 40 years’ experience in the medical device and pharmaceutical industries. He has directed clinical trial programs and regulatory activities supporting the successful market introduction of numerous impactful products. He spends his leisure time on the Outer Banks of North Carolina, body surfing and fishing. He received a PhD in pharmacology from The University of North Carolina School of Medicine.

Scott Greenwald
Chief Scientist

With over 25 years’ experience in healthcare research and innovation, Scott is an unprecedented leader in his field, focusing on improved care for everyone. He is an author of over 10 US Patents and over 100 peer-reviewed abstracts and manuscripts. While he’s not immersed in research, you’ll find him playing a mean round of mini golf. He received a PhD in Medical Engineering from the Harvard-MIT Division of Health Sciences and Technology (HST).

Josh Gray
VP Analytic Services
Josh has 30 years’ experience in healthcare, including The Advisory Board Company, athenahealth, and Boston Consulting Group. Across his career, he has used a wide range of conventional and unconventional data sources to understand and teach the keys to top performance among the nation’s most innovative health systems and physician groups. Josh enjoys music, hiking, traveling, and watching his daughter take part in synchronized skating competitions. He received an MBA from The Wharton School at the University of Pennsylvania and an undergraduate degree from Brown University.
Carola Endicott
VP Customer Engagement, Marketing

Carola has 30 years’ experience in healthcare, including HMOs, hospitals, and start-ups. Her knowledge and optimistic outlook in operations and leadership, and her passion for making healthcare workers’ lives easier is what drives her devotion to customer engagement. She received an EdM from Harvard University Graduate School of Education.

David Clain
Chief Product Officer
David has vast experience with healthcare customers from his time at The Advisory Board Company and athenahealth. His expertise and passion for statistics, strategy, and innovative analytic insights is unrivaled, as is his devotion to the Duke Blue Devils. Looking for that “aha moment” of positive change is what drives him. He received a BA from Duke University.
Mike Bertrand
VP Product Development

A hard-working go-getter and outdoorsman, Mike has over 30 years of experience in Healthcare IT. Mike is a seasoned product guru with broad experience across the healthcare software spectrum. He received a BS in Computer Science from Westfield State University.

Margie Ahearn

Margie has 25 years of experience in HR leadership. An avid boater, Margie has received numerous awards for excellence in HR and is always looking for challenges to grow professionally and personally. She graduated with an MBA from Southern New Hampshire University.

Nassib Chamoun
Founder and CEO and cheerleader-in-chief

Nassib is a data scientist, lover of logistical regression and serial entrepreneur. Outside of work he enjoys hosting and honing his cooking skills – specializing in Middle Eastern and outdoor feasts. He received an MS from Boston University.

Phil Devlin

Phil has 30 years of experience in executive leadership. Along his journey he’s made effective and profound change in science. Little known facts about him — he loves traveling with his family, he was in the MD Engineering program at Harvard Medical School and owns 15 patents. He received an MS from Northeastern University.

What guides our culture


We are driven to make a profound impact on US healthcare


We operate in the best interests of patients and those who serve them


We understand and protect patient privacy and health information security


We use data science to enhance, but never replace clinical expertise and judgment


We are committed to continuous learning and improvement


We bring rigor, discipline, and reliability to our work


We start with kindness, assuming good intent in others


We are committed to building a diverse, inclusive team where all employees feel welcomed and appreciated


We are committed to the well-being of our employees and their families

Phil Devlin

Phil has 30 years of experience in executive leadership. Along his journey he’s made effective and profound change in science. Little known facts about him — he loves traveling with his family, he was in the MD Engineering program at Harvard Medical School and owns 15 patents. He received an MS from Northeastern University.